Smytheman Architectural are committed to respecting your privacy. Our policies below explain the information we may collect, store and how we process any personal information you provide us from using our website. By visiting Smytheman Architecturals website you agree for us to utilise your information in conjunction with our policies below.
This policy explains how we use the personal information we collect about you. Make sure you understand our practices in relation to your data and the rights that you have.
What information we collect.
We collect name, address, telephone number and e-mail address, and the location address of the potential project if elsewhere.
Why do we need to collect this information?
The primary reason for the process of this data is for contacting you to enable us to carry out our services.
How will we use the information about you?
We will use the information to provide the services for which you engage us.
Who might we share your information with
In order to deliver our services, we may need to send your details to third parties such as those we engage for professional services such as Structural Engineers, Building Approved Inspectors or Local Authorities on submission for approvals.
We do not send any information to third parties for marketing purposes.
How long do we keep hold of your information?
We are required by law to keep data on the accounts for 6 years but we shall retain our records for 12 years to fulfil our regulatory requirements to retain data for insurance purposes.
You have the right to request deletion of your personal data from our records and we will comply with this request, subject to the restrictions of our regulatory obligations and legitimate interests.
How can I access the information you hold
You have the right to request a copy of the information we hold, if you would like a copy please email or write using the contact details below.
We have an obligation to make sure your information is correct and accurate.
Please advise us to remove any incorrect information.
What can you do if you are unhappy with how your personal data is processed
You can contact the advisory authority for data protection in the UK (ICO)
Information Commissioner’s Office
0303 123 1113 (local rate)
We keep our policy under review and update when necessary.
How to contact us:
Or write to Smytheman Architectural Services
12 High Street
Stoke on Trent
Smytheman Architectural, together with its marketing, analytics and technology partners, uses certain monitoring and tracking technologies (such as cookies, beacons, pixels, tags and scripts). These technologies are used in order to maintain, provide and improve our Services on an ongoing basis, and in order to provide our visitors, our users and their users-of-users with a better experience. For example, thanks to these technologies, we are able to maintain and keep track of our visitors’ and users’ preferences and authenticated sessions, to better secure our Services, to identify technical issues, user trends and effectiveness of campaigns, and to monitor and improve the overall performance of our Services.
Cookies: In order for some of these technologies to work properly, a small data file (“cookie”) must be downloaded and stored on your device. By default, we use several persistent cookies for purposes of session and user authentication, security, keeping the user’s preferences (e.g., regarding default language and settings), connection stability etc, monitoring performance of our services and marketing campaigns, and generally providing and improving our services.
If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is also available at www.aboutcookie.org (note that this website is not provided by Smytheman Architectural, and we therefore cannot ensure its accuracy, completeness or availability). Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services, or may otherwise adversely affect your user experience.
Clear Gifs: We and certain third party services may employ a software technology called “clear gifs” (a.k.a. Web Beacons/Web Bugs), which enables them and us to improve our services by measuring their effectiveness and performance. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, these however are not stored on your device, but instead embedded within our Services.
Flash and HTML5: We and certain third party services may also employ certain tracking technologies known as “Flash cookies” and “HTML5”, mainly for advertising purposes. Various browsers may offer their own management tools for removing or blocking such technologies. Additional information about managing Flash cookies is available here.
(Please note that this website is not provided by Smytheman Architectural, and we therefore cannot ensure its accuracy, completeness or availability).
Behavioral Targeting/Re-Targeting: Certain third party services and ad networks may display advertising on our website, or manage our advertising on other websites. Such parties may use certain tracking technologies to collect certain information about your activities on the services and different third party services to provide you with targeted advertising based on your interests and preferences. You may opt-out of receiving targeted ads from certain advertisers and ad networks by clicking here (or if you are located in the European Union click here (provided by YourChoicesOnline.eu). Please note this does not opt you out of receiving all advertising and that your opt-out will only be in relation to the specific advertising. You will continue to receive advertising for which you have not opted out.
User Data Supplementation: We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have about you. This helps us to update, expand and analyse our records, identify new customers, and provide services that may be of interest to you. Where we obtain your personal information from these third parties, we ensure that such parties are contractually committed to inform you that your personal information will be disclosed to us and we take steps to ensure the accuracy of your personal information before using it. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
“Do Not Track” Signals: Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application.
Third Party/ Embedded Content:
‘Smytheman Architectural’ may make use of different third party applications and services to enhance the experience of website visitors. These social media platforms include but are not limited to Facebook, Twitter, Houzz, Google + or embedded content from You Tube or Vimeo. Tracking services such as but not limited to include Google Analytics. As a result, cookies may be set by these third parties, and used by them to track your online activity. ‘Smytheman Architectural’ have no direct control over the information that is collected by these cookies.